National Response Centre:

Service Offerings

Call Centre Services
- Inbound Emergencies & Network Supply Faults
  - Liquefied Petroleum Gas, Natural Gas, Compressed Natural Gas, Auto Gas, Water & Sewerage
- Inbound 000 requests for utility site attendance
- Inbound Pipeline Emergencies
- Inbound Appliance Repair & Maintenance
Field Dispatch Services
- Field Dispatch - Emergencies & Network Supply Faults
  - Liquefied Petroleum Gas, Natural Gas, Compressed Natural Gas, Auto Gas, Water & Sewerage
- Field Dispatch - Non Urgent Network Faults
- Field Dispatch - Appliance Repairs & Maintenance
- Appointment Status Updates
Support Services
- EDACS Radio Communications Network
- Emergency Exercises
- Duty Manager Services - Incident Notification & Reporting
- Confined Space Entry
- Plant Alarm Monitoring & Response
- Crisis Management Team Mobilisation
- Major Hazard Facility Neighbour Notification
- Fully Operational Disaster Recovery Centre