We understand the importance you place on privacy. That's why the National Response Centre is committed to compliance with the laws that protect your personal information. Our Privacy Policy explains what we do in relation to the management of your personal information, as required by the Federal Privacy Act and the National Privacy Principles.
At the National Response Centre we may collect personal information about you so that we, and any entities that we contract with, can provide you with call centre, field dispatch and support services.
We will keep your personal information confidential and will not disclose it to third parties except as may be permitted or required under the Privacy Act. We will always maintain the confidentiality of your personal information and will not sell, rent or lease it to any other party. We will only use your personal information to provide you with promotional material for offers which may be of value to you.
Delivering improved value and services to our customers is our commitment. So, from time to time, we may contact you with special offers or information which we believe may be of interest to you. At the National Response Centre we respect your privacy, so we will always advise you of how you may opt out of receiving any further offers in each and every offer communication we send to you.
We seek to ensure that all personal information we collect is accurate and complete. You have a right to access the personal information that the National Response Centre holds about you. If you wish to update your details or if you have any questions about your Privacy, please contact us on 03 9411 3113.