National Response Centre:
About NRC
Background
- Established by Gas & Fuel in 1972
- receive inbound emergency calls and dispatch field resources
- dispatch service requests - eg appliance service & repairs
- Vic Government split and sold Gas & Fuel - 1999
- NRC acquired by Boral Energy as part of the sale process
- existing contracts assigned
- NRC "ring fenced" from Boral due to contract confidentiality
- National Response Centre brand launched in 2004.
- NRC now national service provider
Click to read full background
Click to read about NRC Management