Welcome to the National Response Centre
NRC provides a range of services to Australia's utility industry. The services include inbound call management (emergencies & non urgent network faults), work order field dispatch and communication services between field and dispatch.
The NRC enjoys strong relationships with its client base including the major energy, water and state based emergency service organisations.
Over 177,000 calls (all sources) are received per annum and over 160,000 field dispatches are made per annum.
NRC is a cost effective, quality alternative to the traditional "in house" dispatch and control centres operating around the clock.